Privacy Policy

01 Introduction

Our top priority at TripTych Digital is the confidentiality of our customers. Although we gather data from our customers, it is only used to enhance our service for you. Our organization recognizes that we must maintain and protect the use of our customer's records. We do not rent or sell our customer's details online.

This proposal concerns information on the confidentiality of data from our customers, how it is used, and why and how we obtain it. Our policy outlines all the opportunities and forms in which you can vote for the processing and using of your data.

02 Information We Collect

TripTych Digital collects the client's name, email address, mailing address, and phone number. These are details that the patron provides us with when placing an order or saving information with our firm. We may also use email addresses or mailing addresses received via our mailing system, such as our Contact Us Form, to respond to feedback, questions, and other inquiries.

Our business also keeps track of the products that have already piqued the attention of our customers, as well as their online orders.

• Full name (first, middle, last)
• Email address and phone number
• Mailing / billing address
• Order and browsing activity on our site
• Document uploads you provide for services (e.g., LLC EIN, ID, bank statements)

03 How We Use Your Data

The knowledge gathered is put to use in a variety of ways. Our business processes orders using the details saved by our customers. We also send emails to validate your order, and our customer service representatives may contact you by phone, mailing address, or email if our company has any questions about the order.

As a customer, you may also receive reminders about our platform and services, such as a newsletter and information about promotions. Furthermore, we may use knowledge about your preferences and transactions to help our organization enhance our website's design and our client's shopping experience.

• Processing and fulfilling your orders
• Sending order confirmations and service updates
• Responding to inquiries and support requests
• Improving our website, products, and services
• Sending promotional communications (only with your consent)

04 Newsletter & Communications

If you no longer want to receive our newsletters and promotional communications, you can opt out at any time by following the unsubscribe instructions in the newsletter or announcement, or by emailing us directly at info@triptychdigital.us.

We respect your inbox and your choices. You will only receive the types of communications you have requested.

05 Widgets & Social Media Features

Our website contains social media features such as the Facebook Like button, as well as widgets like the Share button and interactive mini-programs that run on our site. These features may collect your IP address and the page you are currently viewing on our web, and may set a cookie to allow the feature to function correctly.

Social media features and widgets are hosted either by a third party or directly on our site. Your interactions with these features are governed by the privacy policy of the company providing them.

06 Third-Party Services

Personal information will NOT be disclosed to third parties except as explicitly stated in this policy. We may share confidential information to third parties in certain limited conditions.

To bill you for services, we use credit card processing firms. These dealings do not keep, share, store, or use personally identifiable material for any other purpose. Our website also uses Live Person to provide live customer service chat. These organizations are only permitted to use your details to the extent necessary to supply us with these services.

• Payment processors (for billing services)
• Live chat providers (for customer support)
• Email service providers (for transactional and marketing emails)
• Analytics providers (aggregated, anonymous usage data)

07 Data Security

Our client's information is secure because it is protected during the application using Secure Sockets Layer (SSL) software, which encrypts the information entered by the client. To secure the sensitive data sent to us, we adhere to universally agreed industry guidelines both during and after transmission.

However, no method of communication over the Internet or method of electronic storage is entirely reliable. As a result, while we aim to protect your personal information through commercially appropriate means, we cannot guarantee its total protection.

If you have any concerns about the security of our website, don't hesitate to get in touch with us via email at info@triptychdigital.us.

08 Account Access & Deletion

Signing in on our homepage allows the customer to view their registered accounts. Once logged in, the customer can view their previous lists and information that they have already uploaded to the web. Users can change their details after logging in to their accounts by tapping My Account.

The customer must email us to terminate their subscription or delete their personal information. This would prohibit the customer from receiving emails for any online orders they may have made on the web.

We will keep your details for as long as your account is active or as long as it is used to provide you with services. If you want to cancel your account or insist that we no longer use your details to provide you with services, don't hesitate to contact us. If required, we will keep and use your details to meet our legal obligations, settle conflicts, and uphold our agreements.

09 Cookies & Tracking

Cookies are alphanumeric identifiers transmitted to clients' hard drives via their web browsers. This allows our systems to understand the browsers of our clients and store products in their shopping carts during visits.

Some browsers' Support sections provide helpful guidance on how to prevent the site from accepting new cookies, how to make the browser warn the user when a new cookie is obtained, or how to uninstall cookies entirely. On the other hand, cookies allow you to take full advantage of our site's top features, and our recommendation is that the shopper accepts them.

We also keep track of your IP address to diagnose server issues and operate our website. In addition, your IP address is used to collect broad demographic details about you, such as your location and Internet service provider. We may also gather aggregated data on how our users interact with the web. This may provide details about web traffic trends and search queries. There is no connection between IP address / log file information and Personally Identifiable Information (PII).

We also record browser forms, access times, the URLs from which guests arrived at our site, and the URLs visited by visitors while on our site. We may not send this information to third parties, except in aggregate form, as otherwise specified in this Privacy Policy.

Our privacy policy does not include the use of cookies by our clients, sponsors, monitoring utility companies, or service providers. We have no access to or influence over these cookies. Our advertisers, affiliates, monitoring utility companies, and service partners use session ID cookies to make visiting our web easy.

10 Web Beacons / Web Bugs

We use a software technology known as simple gifs (also identified as Web Beacons / Web Bugs) to help us properly manage content on our site by reminding us what content is valuable.

Simple gifs are tiny graphics with a unique identifier that, like cookies, are used to map web users' online movements. Clear gifs are roughly the size of the period at the end of this sentence and are embedded invisibly on web pages, as opposed to cookies, which are located on a user's computer hard drive.

We do not link the information collected by simple gifs to publicly identifying information about our customers.

11 Customer Feedback & Testimonials

With your authorization, we may post your testimonial along with your name on our website or marketing materials. If you would like your testimonial removed at any time, please email us at info@triptychdigital.us and we will remove it promptly.

12 External Links

Our site comprises links to other web pages whose privacy policies differ from ours. If you provide personal information to any of these sites, your evidence is subject to their privacy policies. We strongly advise you to read every website's privacy policy before providing personal information.

13 Notification of Policy Changes

If we plan to amend our privacy policies, we will update the revisions to this privacy document, the homepage, and other relevant locations so that you know what information we gather, how we use it, and under what conditions, if any, we will reveal it.

We reserve the right to change this privacy policy at any time, so please check back regularly. If we make significant revisions to this policy, we will notify you here, by email, or via a note on our homepage before the change takes effect.

14 Disclaimer of Liability

We reserve the right to reveal your personally identifiable information as permitted by statute, and where we feel it is appropriate, to defend our rights and comply with a criminal hearing, court order, or legal procedure served on our website.

15 Questions & Contact

If you have concerns about our Privacy Policy or how we use your details, please contact us via email at info@triptychdigital.us or through our Contact Us page. We are happy to answer any questions you may have.